Terms & Conditions
Effective Date: 06-August-2025
Welcome to ahjummastyle.com. By accessing and using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.
1. General Information
ahjummastyle.com is an online store that sells custom and made-to-order dog apparel, including but not limited to collars, capes, dresses, shirts, harnesses, and leashes.
This website is owned and operated by Ahjumma Style. These terms govern your use of our website and services.
2. Product Information
All products are made to order.
Pre-order items typically require approximately 14 days for production from the date your payment is received.
Product images are for reference only. Actual product colors or design details may vary slightly due to lighting, fabric availability, or customization.
3. Orders and Payment
Orders must be placed through the website. Full payment is required at checkout.
We accept payments through bank transfer, credit card, QRIS.
Once payment is confirmed, production will begin. Orders cannot be canceled or modified once production has started.
4. Shipping and Delivery
Shipping will commence after the product has been completed (usually within 14 days of payment).
We will notify you once your order has been shipped, along with tracking information if applicable.
Delivery times may vary depending on your location and the courier service.
ahjummastyle.com is not responsible for delays caused by courier companies or incorrect shipping information provided by the customer.
5. Returns and Exchanges
Due to the made-to-order nature of our products, we do not accept returns or exchanges, except in cases of:
Defective products
Incorrect items received
To request a return due to defect or error, contact us within 3 days of receiving your order with clear photos and details.
6. User Responsibilities
By using this site, you agree:
Not to misuse the website or its services
Not to post or submit false, misleading, or harmful content
To provide accurate shipping and contact information
We reserve the right to refuse service or cancel orders at our discretion.
7. Intellectual Property
All content on ahjummastyle.com, including logos, product photos, descriptions, and design elements, are the property of Ahjumma Style and may not be used or reproduced without permission.
8. Limitation of Liability
We do our best to ensure accurate product descriptions and smooth transactions. However, ahjummastyle.com will not be liable for:
Indirect or consequential losses
Delays or failure to perform due to events beyond our control (e.g., natural disasters, logistics delays)
9. Privacy
Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
10. Changes to Terms
ahjummastyle.com reserves the right to update or change these Terms & Conditions at any time. Changes will be posted on this page and will take effect immediately upon posting.
11. Contact Information
If you have any questions about these Terms & Conditions, please contact us at: [email protected]